Our product

Addresses the challenges of today and tomorrow with one comprehensive solution


An electronic health record that lets you focus on the most important part of your job — patient care.

Vault is a cloud-based healthcare record designed exclusively for post-acute providers. We know that patient care can be complicated, but it doesn't mean a health record should be too.

We've designed Vault to be intuitive and easy to use. It features built-in task alerts to avoid technical denials, quality measures documentation, a scoring assistant for Section GG, IDT documentation for care plan meetings, and more.

Our story

Address the challenges of today and
tomorrow with one solution

2015

2016

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2018

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2020

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Vault's founder was seeking an electronic healthcare record for his post-acute facilities. He noticed that most EHRs were designed for large hospitals and outpatient clinics, and too few electronic healthcare solutions could meet the specific needs of post-acute care. He decided to develop one for post-acute facilities, and that’s how Vault Medical Records was born.

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Vault worked closely with nurses, therapists, case managers, respiratory therapists, dietitians, physicians, and hospital administrators to get unbiased feedback and ensure that Vault Medical Records operates and performs the way clinicians and hospital administrators need it. Our electronic healthcare record is designed to make clinicians' documentation easy and accurate, with workflows based on actual healthcare usage.

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Vault engaged Amazon Web Services (AWS), providing our clients with an additional layer of protection and privacy.

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Vault began sending therapy charges to billing providers via HL7 messaging. Vault enhanced user tasks and alerting to assist with regulatory compliance.

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Vault completed Computerized Physician Order Entry (CPOE) and became Surescripts certified through our partnership with New Crop. Added customizable physician template functionality and upgraded the Functional Abilities scoring assistant to align with IRF-PAI 3.0 updates. Completed integration with eRehab allowing users to send patient data to the outcomes measurement software with the click of a button.

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Secured remote access with two-factor authentication. Added Charge Master and Charge capture functionality to simplify patient billing. Completed eMar and pharmacy integration.

Use cases

With Vault, you can focus on patients while we
help you do everything else more effectively

Vault Medical Records facilitates data collection and management

Vault Medical Records helps IRFs and IRUs forecast the cost of patient care accurately and efficiently

Electronic Health Record for better IRF regulatory compliance

The use of Vault Medical Records to ensure seamless interoperability for IRUs

Why Vault Medical Records?

Leverage technology to streamline workflows, reduce errors
and increase revenue and profits

Driving Additional Revenue

Vault’s unique value proposition is driving additional revenue for facilities. Vault is designed specifically to help clinicians, regardless of their experience or skillset, accurately score a patient’s level of function to reflect the true burden of care.

Intuitive and Clean Design

Vault Medical Records’s interface guides clinicians to ensure regulatory compliance while providing flexibility to customize workflows. Easy-to-use forms make your transition from paper and other systems to Vault smooth and seamless.

Efficient Collaboration at Scale

Vault software includes multi-disciplinary care plans and inter-disciplinary team meeting documentation that is easily accessible by all clinicians involved in patient care. And because all the infrastructure is based in the cloud, there are no hardware or software maintenance costs. No matter how large your team, the system scales along with your needs.

Reliable and Secure

Vault Medical Records is a cloud-native healthcare record that offers 99% accessibility and reliability even during peak loads. In addition to traditional security measures, we utilize Guard Duty and AWS WAF to guarantee advanced protection against common security threats.

Built by Clinicians with Relevant Hands-on Experience

We've connected real industry experts in therapy, nursing, case management, compliance, billing and hospital administration by the common idea of making documenting easy and accurate. Our workflows and reporting processes are based on actual clinician usage.

Quick Ramp-up Time with Minimal Training

From the very beginning, Vault Medical Records was tailored exclusively for the post-acute industry. It includes all essential features while minimizing clinician training time. On average, our customers report Vault Medical Records training times of less than 2 hours.

Client Engagement

Building partnerships to ensure client success

  • Once you request more information, an Account Executive will contact you to schedule a DISCOVERY CALL. During this call we will spend time getting to know you, your specific challenges, and show you how Vault can help your facility improve clinical outcomes and increase revenue. We’ll schedule a demo to address your needs.

  • From DEMO to Go Live, a Product Specialist will collaborate with you to ensure Vault is tailored to your hospital’s needs. We provide support throughout the implementation process, during our live training sessions and beyond.

  • Our number one goal for your IMPLEMENTATION is a smooth and seamless Go Live. We want all of your staff to feel comfortable using Vault on Day 1 so they are confident using their new efficient workflows.

  • Once Vault is “live” in your facility, our partnership will continue to grow with 24/7 Post-Go LIVE SUPPORT.

  • Building positive relationships and a trusted PARTNERSHIP are key to our success!

Our people

Committed to building trust, executing flawlessly
and developing long term partnerships

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LaDawne Lynch

Account Executive

LaDawne has partnered with healthcare providers throughout her 25 year career to deliver innovative technology solutions focused on increasing productivity, streamlining processes and reducing costs; and most recently served as Regional Account Manager for a major industry leader.

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Jennifer Parker

Product Specialist

Jennifer has supported the operations of acute and post-acute care facilities for over 15 years, and most recently served in the role of Operations Coordinator for an inpatient rehabilitation facility prior to joining Vault in 2018.

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Kseniia Tretiakova

Senior Project Manager

Kseniia is a Senior Project Manager for Vault Medical Records with 14 years of IT experience. Kseniia has managed the delivery process and has led the technical team to deliver Vault system to the market. Best Agile practices were used to develop the product. To build the high-quality product that satisfy user needs is the main driver for the delivery team.

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